I wasn't at all impressed. I walked in to pick up an order for my boss which had been messed up on about 5 times before they got it right. At the counter, I saw a lady on the phone so I didn't think much of it. After 10 minutes of being on the phone she didn't even look up to help me or ask me what I needed. I guess she felt that stacking the printer was more important than helping me out.
Her eyes was affixed on the computer. Maybe she was yelping. :P Okay, at least acknowledge that I exist and that I was there. Finally, after 15 minutes total, another lady came up to me and assisted me. I think they just hate their job.
Cons:
* Poor service
* Slow service
* They just ignore you until they feel they have to help you.
* No eye contact.
* No smile.
Pros:
It was the only Kinko's close to work.