I'd been here once before for eyebrow waxing, but today I went in for a haircut. Based on the friendliness and professionalism of the staff alone this place deserves 5/5 stars and after the amazing haircut I got from Kelly, I wish I could give more. When I scheduled my appointment there was a miscommunication between myself and the receptionist and I was accidentally booked for a waxing appointment instead of a haircut. The manager, Jennifer (?), was very sweet and apologetic about the miscommunication and went above and beyond to make it right. They were still able to get me in about an hour after my original appointment time and even offered me a complimentary manicure while I waited but I opted to just go run some errands and come back. I don't usually write reviews but I was so impressed with the way they handled the situation (which wasn't even that big of a deal to me as I also work in the service industry and understand these kinds of things happen sometimes) that I thought it necessary. When I went in I knew what length I wanted and that was about it so I told my stylist to just go with whatever she thought would look best and it was EXACTLY what I hoped for! Thanks, Kelly!
Great staff, great management, amazing haircut! Highly recommend this place!