I come here for the Pho, the broth is pretty darn amazing, and the spring rolls, which comes with some bomb peanut sauce. Nothing else. I don't care for any of the other food as they're either mediocre or just not worth the cost. Service is alright. Waiters don't really care about the customers and that's the reason for my low rating.
Another tip is to never expect your food ready when you order takeout. I get that they want their food to be the freshest possible when you pick it up but I ordered ahead for takeout for a reason. Every time I order food to go they tell me it'll be ready for pick up in 15-20min. That's not true. It's more like, you call them with your order and they wait for you to actually show up first before they start even making the food. I always end up waiting 15min at the restaurant for my food to be ready. I get that they want to make sure that the customers actually show up. But come on, what was the point of me calling in the first place?