Giving this place 2 stars because at least our server understood that we had a terrible experience from start to finish and let us leave free of charge.
We ate here about a year ago and had great food so we gave it at try over this past weekend again. It took forever for anyone to even come to our table that when they finally did we placed our entire drink and food order at once. Our drinks then proceeded to take forever to arrive but did after about 15 minutes. And we just ordered fountain drinks and water, very easy stuff.
So then we waited and waited and waited for our food, and we had a hungry 5 year old too. And waited some more, finally our server comes over and says "sorry the kitchen is backed up today". (This place was not busy at all) it was late afternoon. So after about an hour our food comes out and its cold, the food runner spills soup on my seat and onto her thumb and back into the bowl as she was holding my soup. Gross. And then never cleans up the soup off my seat. Anyway, everything was luke warm but the topper was our child's "chicken tenders". One piece was small and crunchy and had very little meat in it, the other piece was huge and perfectly rounded. So I bit into that one and it wasn't even chicken! Reminded me more of a hush puppy. So we were just so done with this meal by now and flagged down our server. He had no explanation for the weird chicken or anything else, so I asked for our bill and he just told us to leave.
So we sat there for over an hour and received nothing that we could actually eat. Good times....