One word: Overrated. I like this as a convenient and un-chained place, but the coffee is only so-so and I've had some pretty awful iced teas here. Some teas are just not good in iced form. They should learn this and stop making iced tea out of whichever one it is that tastes like chemicals. Also, while the vegetarian and vegan food selections are admirable, they aren't that good and are overpriced. All of that said, I reliably run in to people I know while I am here, so that's nice. And the lighting really does it for me. I'm a fan of particular arrangements of lighting for particular moods. Also, I didn't even know it had a name separate from "Frame Shop" (the framing shop next door) until two years after I moved here... and I walk by almost every day.