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  • First for the one positive the atmosphere is pretty unique and rather cool. But this was one of my worst experiences ever. We walked in around 1pm. We sat at a table on one of the two patios. After waiting over 15 mins and no server comes to us the guy repairing the TV who does not even work there asked if we have been helped. We said no and he apologized said he was not part of the wait staff but was nice enough to go and get us some water and menus and tell someone at the bar of our existence. Finally a server comes over were we order our two burgers, one side, and our two shakes. After about 20 mins a guy comes over and literally sort of throws our food down and runs away before we can get one word off. Needless to say we now have no silverware and need some more water. So we wait patiently for no joke another 15 mins when finally my boyfriend walks over and asks the bartender if he has any silverware and if the burger "the jungle" is suppose to not have a bun. He seemed confused as to why the kitchen made it without a bun. Needless to say the burger had no bun. He was nice enough to give us some silverware and brought us out a bun for his burger. After that ordeal we ask him were our onion rings were and shakes. No joke another 15 mins later after we had already finished our burgers the onion rings are brought out. And of course the person that brought them did not say one word. Or ask us how we were doing. Once again someone not part of the wait staff a security guard asks if we are okay. I then politely asked for some more water. Finally after another 15 mins a girl comes over and we ask if we can please get our shakes and the check. another 15 mins later are shakes finally come. But we are once again waiting for the check... Overall our lunch lasted over 2 hours and at this point all we wanted to do was LEAVE!!! Finally we got the check and we were able to leave. I would never recommend this place! I have never ever ever ever seen such horrible service!!!! I know it is more of a club vibe but still this was just ridiculous!
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