Only getting 2 stars because of the young lady behind the counter! So thank you darling for being fantastic!
I ordered a med. vanilla iced coffee, 2 bagels, and a Arnold Palmer coolatta. I asked to sub creamer for almond milk and when I looked down I saw a sign that said they were now charging for almond milk regardless if it was used as a creamer or as the base of the drink. I asked the young lady if that was company wide or specific to this store... her response was that it was specific to her store, okay. (BTW, she didn't inform me I would be charged for the almond milk.) She made it up to me by throwing a little extra almond milk in there :) Thanks!
She then informs me that they no longer carry Arnold Palmer coolatta's because they were not selling enough, okay, understandable.
My boyfriend then pointed out to me that they had multiple signs advertising the Arnold Palmer flavor,Ii would not have been so disappointed had they removed the advertisement or put a sign stating "SOLD OUT", or something.
I was so disappointed by this location and the way the DD customer service (wrote them an email) handled the situation, I will not be returning to this DD. I would rather stop by Starbucks & spend the extra money for coffee and not be charged for almond milk when used as a creamer.