Quick and simple.
The gentleman in the drive thru tonight showed wonderful customer service skills tonight 4:30pm as I ordered in the drove thru and realized I couldn't find my debit card. I asked him for a moment and parked out front. After finding my card I drove back thru for my little hot cocoa which he insisted that he remake for me! I thought, I was only a minute, but he told me.. "please have a sip and make sure it's ok". It was more than fine but his sincerity prompted me to write this review.
Starbucks is starbucks, no matter where you are.. it's the employees that make or break them.
You were a winner tonight, sir.