I have been wanting to write this review for a long time. I was in a bit of a work out rut and when the head trainer Kelly offered to spend an hour with me - I was open to a new approach and using a personal trainer even with a bad past experience. She managed to completely annoy me within the first 15 min. - didnt show me anything I didn't know and then there was the sales pitch. She talked super fast, talked to me like I was clueless and uneducated, told me I was overweight. I'm - 46 y/o fm - 5 foot, 125 lbs and a size 4/6 in dresses. Way to sell! She's awful! Lucky enough my husband signed me up for Orange Theory (she totally criticized circuit based training). I told her I'd still hang on to my membership and would let her know what I thought about OTF. Cancelled my membership to LA within 2 weeks! Been going to OTF since October, 4 days a week, great trainers - perfect amount of motivation and guidance - best thing I have done for myself! Someone needs to manage Kelly and show her the door!