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| - I hate this place, but it was the only place close to home playing "Shutter" and the guy REALLY wanted to go see it. On a Friday night. After curfew hours. On the movie's opening night.
Big mistake. But, as paying patrons, a mistake we should be allowed to make without getting up forty minutes into a film demanding our money back.
The film is rated PG-13, so any obnoxious teenybop could get in without adult supervision or an ID. The manager, knowing the film's rating and potential popularity with the younger crowd chose not to place at least ONE attendant inside the cinema playing "Shutter". Instead, they allowed the theatre to be jampackedfull of loud, disrespectful, cussing children, all probably under 16.
Several people complained, and never once did anyone come in to do anything about the problem (I literally could not hear the movie 80% of the time because so many teenybops were shouting and yelling for NO REASON). Finally, I got up and demanded to speak to the manager. She told me she could give me my money back or I could "stay and try to stick it out" Are you effing kidding me, lady? What kind of customer service is THAT!?
I told them I would gladly volunteer my Friday nights (since no one Yelps on Friday nights, anyway) and enforce proper theatre etiquette if I got to beat the fool out of any and every little snot that disrupts a privilege that not only they, but every other patron has paid to enjoy.
I was kindly asked to step out to the box office to receive my refund and leave the premises.
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