We have a big calendar order that we had with them every year to send out to all our clients for years. One year they messed up and sent us no envelopes. Another year they messed up again and missed sending us a box of envelopes. This year they can't even seem to email us a quote for our order again successfully.
On top of that, the customer service is awful. Our rep was always rude, disrespectful, and would always hang up on me without the common courtesy of saying goodbye. I hated talking to him every single time he called. And with the recent event of not being able to get an invoice for our regular order, he simply said, "Oh well then," and as per usual hung up on me. Oh, and did I mention that he always got my name wrong? I guess Comda doesn't want our order anymore, because we no longer want anything to do with Comda.
If I could rate negative stars on their customer service I would, because it's the worst customer service I've ever received.