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  • I had a pretty bad experience with Daniels Moving & Storage. The movers were great, but the representatives at Daniels were not so as I moved across the country. What I thought would be a typical 7 to 10 day move with 15 days being the worse case scenario turned into a 25 day wait. In addition, there was no communication with the representative as to the estimated date of delivery. My household goods ended up being left in their warehouse for over 2 weeks prior to being loading on to a truck for transport. No major damages were noted, but very minor things were missing in which I had to out of pocket the costs for replacement. When I filed my claim, the representative mentioned to me that I just couldn't assemble it myself? I'm pretty disappointed and would not recommend this company for a move. Fortunately, my stuff came in good condition, but the customer service and communication was awful. I like now how I'm pretty much doing the movers job by having to reassemble my furniture due to missing pieces. Hopefully, they will reimburse me, but I'm not counting on it. I guess lesson learned for my next move.
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