| rev:text
| - Giving one star because I have to and because the woman that was working on my nails was a very nice person. This was my third time visiting this academy in the past five years or so, and my past two experiences were okay. This on the other hand was a disaster from the beginning. I booked over the phone weeks in advance and was informed that I could have two people working on my manicure and pedicure at the same time so that I could be out of there in an hour and a half. When I arrived, they had made no such plans, and a half an hour into my manicure I informed her that I had been told I would have two people working on me. I also let her know I would have to be out in a total of an hour and a half, which even with it being a school setting- is sufficient. They brought someone over to start working on my pedicure and I was in an awkward twisting position (which left me with a bear of a backache) having to accommodate the set up. I had to inform my nail technician of a medical reality (that I typically do not need to disclose) once she gouged into my thumb while trimming skin and took a huge chunk out of it. I have had my nails done dozens of times since I have had this medical situation, but typically I am not torn apart during the procedure so I do not need to disclose it. After that, she was too afraid to do any trimming and my cuticles looked awful. She also seemed to struggle to see the polish job she was doing and there were bubbles and streaks galore. Then when we finally got to my toes, she polished those in a manner that was literally less skillful then when I allowed my eight-year-old niece to do my toes. So, 20 some dollars & two HOURS later I ended up walking out with my nails and hands looking worse than they did when I arrived. This is the day before leaving on a vacation so I could not allow them to remedy the situation until I was back in town a week and a half later. I called the manager from San Francisco the next day because my toes looked like they had been polished by a three-year-old, and the manicure polish was literally falling off my hands. I was not digging in the fields or doing anything that would damage them, and less than 24 hours later there was less than 50% polish on my hands. I had to get both my Mani/pedi redone first day of my trip. I'm not even kidding, it was FALLING off. I explained all this to her that from booking to the end of service it was an inexcusable waste of money and time, and she had no interest whatsoever in making the situation right. I understand this business is a school, but they are also charging customers to come there, even if it is cheaper, and if somebody has a horrible experience they need to do something as a business to remedy the situation. Like I said, this manager I spoke to over the phone had no interest in doing that and I recommend you take your time, money and nails elsewhere and spend a little bit extra to go to a place where they know what they're doing and aren't going to have you leave their establishment looking worse than when you came in.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)