This Panera has had quite a turnover in staff since my last review in 2013, but that's because the young men and women who work here are college-age and are naturally headed for bigger and better things. During their time here, though, they are friendly and efficient, due in part to the very competent managers and shift supervisors.
Last week, this Panera was slammed with a HUGE lunch crowd (possibly some big event at the college campus across the street?) with customers lined up out the door. The Panera team just kicked into overdrive and I didn't hear one complaint from the customers. They saw that the supervisors and manager jumped into help and that each and every worker was working as speedily as possible.
Kudos to the entire team for a job well done!