I waited for 25 minutes just to make a payment because only one teller was working because the second teller went to lunch at 3:00 in the afternoon. Seriously, the bank only has two people working the teller windows all day and four people working behind desks in the bank and one greeter. This isn't the first time either. Everytime I go, there is a long wait. I must say tho, the tellers are polite and helpful even though they are the only ones able to work behind the window. This branch is not considerate of customer service. No apology either.