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  • YES IT'S LONG, BUT PLEASE READ!!! 3/29/16 around 8:45 pm. The only reason they are getting one star is because I can't select no stars. I have been going to this doughnut shop as long as I can remember and I grew up in that neighborhood in the late 80's. The last three times I have gone, there has been some type of problem that I have left empty handed either due to lack of products, malfunctioning equipment, or now horrible service! Tonight was the last straw! This place used to be amazing, but tonight they lost a customer that has been going to and referring people to this place for nearly 25 years. The man working the counter not only did not greet us after helping the customer before us (my fiance and myself), but just stared at us. I said, we would like a dozen please and he walked over to the radio to tune it to a different station, which took him a couple minutes to find one he wanted. Then I repeated, "A dozen, please". He said, "Yes..." rudely while I was still waiting for him to grab a box before telling him what we wanted. He finally grabbed one and I asked for two old fashion doughnuts, his response, (again in a rude, you are a waste of my time kind of tone) "Glazed?!" I told him yes please and then asked for a crumb doughnut. By this time my fiance didn't even want to order doughnuts because he sensed the man's attitude as well, but then said can I have one of these with sprinkles (as he pointed to it in the case) and the man turned his back on us and got a coffee cup and started looking like he was going to fix himself a drink in the middle of our order!!! My fiance finally said, "You can keep your doughnuts" (as the man was still messing with the drink machine behind the counter) as we turned to walk out the door and the man behind the counter said, "Thank you!" and started putting the doughnuts back on the shelves. He then started helping the customers who were waiting behind us right away. He was not a very nice man and had no customer service skills what so ever!!! The people who used to run this place were great, but not any more!
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