Mario, you need to get back there and fix it. Unacceptable! Portion sizes are meager for the price, the table settings are bland and boring, not even a placemat? Come on! The broccoli rabe was inedible. I had to send it back, and I rarely send back food. Anyone who knows how to cook this vegetable knows that this time of year is the end of the season and the stems are tougher and need to be sliced or chopped and cooked separately to soften them up before adding the leaves.
None of my party of 5 had anything positive to say about the food. The meatballs in my colleagues meatballs were literally the size of meatballs you put on as a pizza topping. He couldn't stop talking about how small they were. Laughable if it wasn't for the price we paid.
I'm normally more cordial and constructive in my comments but this meal was offensive. I'd give it one star but the hostesses, servers and manager were both nice and professional.
Your empire is only as good as its foundation, which is the quality of your food, the value of the experience and the customers willing to pay for it. Forget that at your peril.