Great customer service! I stopped-in - just to get air in my tires - and a worker came out to my car, inspected my tires, and told me that I should consider getting one of them replaced. He didn't pressure me at all. When I drove my car around to get air, that worker also did the same thing. Again, I didn't feel pressured at all. So, rather then have a problem on a freeway sooner than later, I chose to replace the tire while I was there. The guys got my car in and out quickly and were all very friendly.