while i have only walked through here once, i have donated several times to this location already. we just moved to charlotte (2 months ago), and we are starting afresh after grad school--so that means lots of reorganizing and decluttering. however, that does not mean that i don't like looking for deals.
i was hoping to see a bigger furnitire/housewares section than i did. it was quite small, overall, in the store. i kind of wonder if their warehouse area in the back takes up the most space of what appears to be a large store. a couple things that are good about the store are that the people who help you with your donations are very efficient and helpful, and the store is kept very clean. i used to never care about dirty thrift stores, but now that i am a parent i am more concerned about cooties.
despite the poor review, i think i may go back to look thru the clothes. i am on a quest for certain items, and used/thrift stores have such random inventory that my review could change later... stay tuned!