The gym is a great gym, I love the facility. It's a big gym and has quite the number of equipment. I only had one situation with the employees which was that I wasn't able to use the gym, when I had already paid, because I hadn't brought in my I.D. to complete the membership. I complained and everything was fixed. The only thing that LVAC isn't spot on is the customer service and some of the employees. Heads up, it gets packed during the day. If you're able to go at midnight, do so! It's never packed during then. Other than that, everything there is absolutely great! Plus, it's 24 hours.