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  • Yes, the infamous checklist. They hastily check everything off, and it in no way reflects the things that were never done. At first I was impressed with the service but over 18 months it became very poor. This last time I left a note about a few missed areas the last time (kitchen sink not cleaned - at all, for example) and they took my polite note and left without doing the work. I then got a call about imaginary problems the ladies reported. When I got home, none of the issues were present. In short, they were upset I mentioned the missed areas and left. Very unprofessional.
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