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| - FOLLOW-UP: I have always had a genuine desire to support local businesses in my area, especially when the economy took such a hit a few years back. After an initial disappointment here, I did something I usually don't do whenever I have a bad experience at restaurant: I went back (SEVERAL times, mind you) just to see if things would improve... Staff training, customer service, consistency: I never blame the staff whenever any of these things is lacking as it ALWAYS starts at the top... "They just opened, they're probably still ironing things out, don't give up on them, give the place a chance": That is what I said to myself after the first time... And the second time... And the third time... In the end, I gave this place MULTIPLE opportunities to get it right & at this point I sadly have to say that it's a lost cause. My most recent order contained undercooked meat (a taste that i'm VERY familiar with from back when I was first learning how to cook)... For those who don't know what undercooked meat tastes like (chicken, specifically), you bite into it & it tastes like you're chewing on wet/slimy rubber: That is what I received today, & to say that i'm disgusted would be an understatement. It's one thing when you're a newbie cook, stumbling your way through the learning process... But when you're a PROFESSIONAL food establishment like this, you don't undercook meat, period (especially chicken). As I type this, i'm sitting here with an upset stomach, praying to God that I don't get sick (although it may be too late). If there's anything positive here, it would be the fact that I never had a chance to bring my family/friends here &/or place a big catering order (all of which I was eventually planning to do, had "Dickey's" finally gotten it right). I am truly saddened as I really had high hopes for this place with it being one of the new spots in the neighborhood, but when you've had more bad experiences vs good, it's pretty much a sign that you need to leave it alone (& NO food is worth ending up in the hospital over, no matter how good it might look/smell/etc). At the end of the day, you'll have to make the decision as to whether or not your health & well-being is important: If it is, i'd steer clear of this place based on my most recent (& final) experience here. I'd feel terrible if I saw the news, heard that someone died after eating here & I knew that I never at least made an effort to share my most recent experience: This is the ONLY reason why i'm taking the time to share, so that I can have closure/peace & move on. Goodluck & Godspeed in any event.
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