I went in here to get my engagement ring resized. I was so upset on the possibility of giving my ring over to strangers and the possibility of not seeing it for a while! The staff was wonderful, and even through computer difficulties, they were really nice. The reasoning for my two star review is for one detail of my experience here.
My fiance purchased this ring, as a surprise. Clearly, I was never meant to know the price of this ring. Maybe some people go pick out rings together, but I feel like mostly, grooms are picking these out for a surprise or gift etc...Well in order to get my specific ring resized they had to send it off and get an entirely different ring. The same style etc, just a different ring that fit. The cashier printed out the reciept and gave me a copy. I felt very uncomfortable knowing the amount of my engagement ring and thought it to be a little classless. Maybe this is a common practice that I am unaware of, but I did not like it. I did enjoy the politeness and courtesy staff and overall thought this store had a great selection of products. Just a bit uncomfortable to see how much someone spent on an engagement ring!