After posting my previous review about my 1-star experience on New Year's Eve, I was contacted by an employee offering to have me back for another meal and to refund my poor experience. I happily accepted, as I'm open to giving people more than just one shot.
Unfortunately, they messages they sent me were deleted (not by me...) and my attempts to contact them directly at the email address provided in the message have gone ignored.
Not only was my experience with their restaurant very poor, my experience with their customer service after the fact has been extremely disappointing as well. I can not stress enough how poorly I rate this establishment.