The key word is service.
Since moving to Murrysville from Pittsburgh, I have made several significant purchases from Stanford in Holiday Park: Two Stihl chain saws; Weber grill; 32 foot extension ladder... and recently, the rental of a JLG 35 foot articulated boom.
Why there? The people know their products. They service their products. They offer free or very low cost delivery of large items. They care.
They care? Yes they do. Over the years I have received prompt, accurate service on my chain saws. There was an equipment malfunction on my JLG rental, and the service response was immediate. Not in a couple of days, but immediate.
There are many large home centers and rental establishments. I select Stanford Home Center because of the caring service.
You should too.