Why does customer service come second?? My family waited 30 minutes for the car wash to open, and only to open late.. After that only to find out they are "only taking cash".. What kind of business expects their customers to pay only cash?! In times past I have used a credit card to pay with no problems. By the way, there is no sign posted "cash only", it states credit cards are acceptable.
I have used this wash many times and have been overcharged and told to come back at a later time to receive a refund.. Well that never happened, they act like your a new customer that has not ever been to their shop. But because their washes are good I have continued to come back.. That changed this morning
We have several vehicles that we get washed at this location at 34.99 a piece, about twice a month. I estimate with a 10 dollar tip we spend about $180.00 per month here. Well that is no longer!
They have zero customer service ability!