Been there about 6 times. Priced on the high side, especially for the portion size. Value is just OK if we are talking about just food. However the food is very good! Staff is very well trained!!! Service is outstanding each and every time we visited. This is a reflection on over all management. Reminds me of What service use to be like in the restaurant industry. Atmosphere unimpressive. Small and DARK.
On a recent visit for lunch. Ordered clam chowder and Firecracker shrimp. Clam chowder was one of the best I have ever had! Delicious flavor and no bacon. True clam chowder. The shrimp was awful. The menu describes it as tempura in a thai-sweet chili sauce. Was in no way tempura but a dusting of flour. It also had a burnt taste with a very dark color. This usually indicates a dirty fryer in my experience. My son had chicken tenders with the same issue. Tenders were very dark in color, like burnt looking, but not over cooked.
With so many good meals this was easy to over look. However when my server brought this to the managers attention, that is were my issue began. She agreed to take it off the bill as she should when you send a dish back. However, she was argumentative.Telling me I was wrong, they just cleaned the fryers. Did not want to go there with her. I have owned and consulted many restaurants in the past and know one thing you do not do is argue with a customer even if they are wrong. It's only $12.00, her food cost about $3.00. Apologize and move on. By the way she did apologize for me not liking it. All my good experiences there just went sour due to one manager with attitude or lack of experience. Would have given her the $12 bucks just to stop trying to make me feel like an idiot for not accepting poorly prepared food.
Want to point out that the service was outstanding from the server. She handled everything as she should have. Since there are really no decent restaurants up in Cave Creek, I will probably end up going back. My wife loves the brisket!!! See lots of issues with briskets on yelp. Those folks should look up what a brisket is. Liberty Station dose an outstanding job in their preparation.