Excellent experience! My first time and I was made to feel rite at home from walking in until I left. Liz did a great job. She explained everything before she it asking my opinion everytime. Showed me how to style my new cut and even let me practice. Best part of all besides looking good, she in no way tried to sell me any products. I enjoyed that a lot even though it is part of her job. Highly recommended. I even made my next appt