Second time I have been here. I've got to say, they are definitely quick service but very, very rude. I pulled out my ID as I know I look very much under 40, and she definitely examined my drivers license for a while and then threw it back to me in a rude way. That wasn't an issue but kind of gave me a bad taste in my mouth.
I wanted to order the new Mediterranean Bowtie pasta bowl in a half size, which was suggested on the menus because it is calorie wise or whatnot. I ordered and she preceded to tell me they don't do half orders of pasta... Although I've ordered half orders every time I come to Boston Pizza.
The last time I came here, service was sparse as the waitress stood on the side talking to her friend. Our drinks were not refilled once and we had to actually request the bill at the front after 45 minutes of waiting.
The food on the other hand was of course Boston pizza quality giving it an extra star in my opinion
TL;DR: Service sucks. Food is okay.