Went to this urgent care last week because I was sick (obviously). I waited a reasonable amount of time (30 minutes or so) in the middle of the day to be taken to a room. I was in and out in about an hour and a half (wait, see nurse, see Doctor, get treatment, get discharged). I even arrived as the front receptionist was getting ready to go to lunch. She made sure she got my paperwork done so I could get back there as soon as possible.
The staff is the reason I will be going back. Friendly, knowledgeable, and genuine. I was checked on several times to see if I was okay. I was constantly updated about what was going to be happening next. The doctor that I saw made sure I was comfortable with the plan of action to getting me to feeling better.
The facility is well kept, clean, and very nice. My experience as a whole was above par. For being as sick as I was, it was nice to go somewhere and feel welcomed and cared for. I know that if I ever need to go back I will be choosing this facility.