There are so many things wrong with this place. We dined in on a busy Saturday night and had to wait for a table for about an hour. Fine. While we waited, we looked over the menu to make sure that we knew what to order as soon as we got seated. Once we got seated, our waitress never asked us if we wanted any other drink besides water. Fine. We went ahead and ordered. Unfortunately, they were out of the mussels, which we love. I got the pork chop with fries and whipped potatoes, and my boyfriend got the sirloin and crab cake with rice and coleslaw. A table next to us started to complain that one of their steak dishes came out undercooked. My boyfriend and I should have known then that this place was a mess. We ended up waiting for our food for about 45 minutes. Two tables that got seated after us even got their food before us. We got pretty impatient as we had made other plans later in the evening, and we were debating whether or not we should just take the food to go. Our waitress was not apologetic about the wait at all. Once our food finally arrived, my boyfriend realized that his sirloin was cold. My pork chop was tasteless, my fries were cold and my whipped potatoes were the scoop of a small spoon. Ridiculous. But we didn't have time to complain. We tried to make the best out of it and asked for our check immediately afterwards. As we were leaving, we overheard one of the tables that came after us talking to their waitress about their food....apparently it was their second plate and it was still not made to order. My boyfriend and I have been to other Bonefish Grill restaurants, but this was our first time here and it will be our last.