First off I'd like to say the movers were extremely nice and polite and I do feel bad giving them 2 stars but I am so unhappy with the result. So I know things may get broken during a move, however I've moved multiple times without a professional moving company and not once ever had stuff break. I'm so upset because our dresser is broken and the drawers don't close on one side, a box had a broken candle fixture, 1 night stand drawer won't shut at all and lots of scuffed furniture. I don't think they wrapped or protected anything. Furniture isn't cheap and everything was fairly new and great condition and now looks like junk that needs to be replaced. I'm so annoyed and extremely frustrated that we paid so much money and now we have to pay even more money to purchase a new dresser and hope to fix the nightstand. We haven't finished unpacking to assess anymore damage, but I am not satisfied whatsoever and will not use again.
We did tip them because like I said they were very polite and worked hard, but they also took over 8 hours to finish the move and I felt they weren't moving as fast to unload/load. So unhappy with the result. The only good thing is our stuff got from one house to the next.