Poor service and the interior of my car was damaged. Was excited for a new carwash/oil change service in my area and wanted to like this place but every interaction has been very disappointing and frustrating. Would not recommend and would not go back even though this place is much closer than any other offering similar services.
Waited twice as long as promised even though I was the first customer at open of business in the morning. On the way home I notice the panels between my seats were badly scratched and the display screen was cracked. After calling the manager gave me a corporate number to call. No live person to speak with and I have not received a call back from my message.
No invoice provided for service and was uncomfortably "encouraged" to opt for more expensive car washes than the free one that came with oil change. Additionally, a "Shop Service" charge was added without explanation to my overall bill and each person who addressed said something different about what it entailed. Very shady. It was also shocking how little the workers seemed to know about the services provided and no information was available in the shop about what was included in the service.