This store is great. The staff is very informative and helpful. I have tried other products that failed. The manufacturer did not assist me at all. I paid to replace the product only to have it fail again. My manager raved about Zikwid and now I know why. I had a leak with my vap and chatted online with the owner, and went in and he replaced it for me no problem. My mom is now vaping and was very pleased with the staff the pleasant lounge and the knowledge that everyone shared with her. I am doubly impressed that I am able to order my liquid online when necessary.