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  • ****This review is only for the service, since it was so bad and we waited so long that we canceled our order, and 5 minutes later they bring out the order anyway while we wait to speak to the manager**** So before the Gazillionaire Elite Event at Caeser's my friend and I decided to go to Muncheeze for a quick bite due to our time constraints. I personally think and hour at a casual dinning establishment is more than enough time to sit, eat, pay the bill and leave but I guess I was thinking the wrong thing in this instance. We were greeted by the hostess and seated quickly. As we arrived we sat next to a couple who had just sat down and ordered, the waitress then took our drink order at the same time and I asked that a TV be put on a specific game. We order our drinks and she gives us a minute to look at the menu. 5 minutes later the table next to us gets their drinks and she takes our order. 10 minutes after that we get our drinks (15 minutes just to get drinks?) and the table next to us gets their food. 15 minutes later the table next to us is done eating and are given their check (now in most cases the server would see that we are right next to them and we don't have any food AND the TV that I asked to be changed was never changed) another 15 minutes passes as we watch them pay leave and their table is bussed before the server comes back and says "you don't have your food yet?!?" in which I answered "no, and actually I have to be somewhere at 8pm, I'm going to have to cancel our order." She said "OK, but I can check on it for you, do you want it to go?" Now since I was going to an event I didn't want to have to carry this stuff across the Casino and then have to eat it while at the event. So I declined and asked to speak to the manager. Before the manager comes out the table the food comes. Now I'm even more irritated. We have already cancelled the food, obviously we were hungry otherwise we would not have been there, but to not have enough common courtesy to not put the food in front of me that I can't eat now because I have no time to so would be great.The manager seemed friendly enough though about the situation and was very sorry for the incident but the damage had been done. He offered to get the tab next time we stop by but I'm not sure if I want to do that, I think they lost me at the 45 minute wait.
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