We were referred to this place by a co-worker who said it was very good. Drove all the way from Phoenix out to the Gilbert location to check it out. Upon arrival, we were seated relatively quickly and greeted by our server, Tanner. Everything from this point on went downhill. Two of us ordered eggs - scrambled on one, basted on the other. The wait to get our food was just shy of an hour.
Prior to the food arriving, Tanner returned to the table and asked me if I would accept scrambled eggs as the cooks had prepared my eggs incorrectly. He told me if I didn't, I'd have to wait even longer. Keep in mind this is after I repeated my order to him twice and he repeated it back to me. When I asked him if our skillets would have cheese, he assured me they would.
Food arrived room temperature, potatoes not even cooked all the way and no cheese. When I asked about the cheese, I was given a plastic cup with cheese in it. We explained we wouldn't be eating after waiting for an hour only to get the wrong order. Server asked us for a box and took the entrees off as if he was doing us a big favor.
TERRIBLE service
TERRIBLE food
TERRIBLE management
Go to TC Eggington's, Broken Yolk or the Original Pancake House.