Want to play outside? REI has pretty much anything and everything you could possibly need, as well as lots of things you probably don't need but that look really cool.
I was first introduced to this location shortly after moving to AZ. A visiting friend who loves the outdoors suggested that I get out and go hiking as a way to explore my new home state. Off to REI we went and I ended up with a new blue Camelbak (the girl version!) as a housewarming gift. Cool!
Well, a new Camelbak requires new shoes, right? I returned the following week to acquire my Very First Pair of Hiking Shoes Ever. No more cross-trainers for me - I meant business! The woman who assisted me was extremely patient, helpful and informative. She even had me try a few pairs on the fake rock in the shoe section to ensure a correct and comfortable fit. I love my Merrills! Are they pretty? No. Have they taken me on a lot of great hikes in the past year? Yes!
Since then I have been back quite a few times for various items, and each time have encountered friendly staff. Most recently I purchased a pair of Pearl Izumi spin shoes (25% off during the annual sale! Yeah!) and even though the store was packed, I was helped quickly and the clips were installed within 5 minutes.
What else do I like? Items ordered online can be shipped to the store free of charge. Also, the member co-op program provides an annual dividend on purchases and % off 'members only' coupons. Need a life vest for your dog? They have them! Does your cat need a tent? They have those too! Oh wait, those are just little display models...