So, I'll start off by saying/defending anyone that says they don't take care of anyone other than their regulars because that's a flat out LIE... and here's why...
This is because my ENTIRE family of 12 that flew all the way over from Miami, FL came to this spot in the morning just before we started our day of attempting to be a Toronto local. I led us all in and immediately marched myself to the counter to decide what I wanted. I was greeted by one of the gentlemen behind the counter. As my huge family scrambled and yelled to one another about what each should get no one seemed disturbed or annoyed but more HELPFUL than anything. We were all so fascinated with the latte art (not at all afraid to show it) and they didn't seem annoyed from how obnoxious and excited we all were.
*Most importantly, the quality of the lattes and coffees were to PERFECTION. Boy, do these people know what they're doing!*
As we walked out and said our thank you's for such a great experience, one of the baristas chased after us to snag a photo of my whole family in front of their storefront sign. It was truly the sweetest thing and we came to find out they posted the photo on their Instagram! How sick!
Thank you Neo Coffee, you guys definitely made our Toronto trip so much better!