Really disappointed. I ordered a little chef hat for my niece for Xmas on Cyber Monday. The parcel was delivered not to my door, but the UPS store three weeks later at the height of my busy work season. The reason I make purchases on line is so I don;t have to go out and deal with hassles during a very hectic work season. I had no time to respond to the notification emails from them that were filtered as junk mail until after the holidays when I noticed they had sent me one saying they shipped the hat back and were not going to refund my money because they had sent me a prior email saying they would only hold the package for 5 days.
Really? They deliver after 3 weeks and then give me a 5 day window at the UPS store at Xmas? (just for the record, a trip there anywhere near X mas will be a minimum hour wait).
So I paid for something and got nothing.
I can't speak to the quality of their product, but their customer service is terrible. No phone call-- nothing. Judging from the other reviews, they're not a top notch business anyway.
Kind of a poopy place.