I was this close to not writing a review of our dinner here last night, but my wife and I have been talking about it all day. We waited about a month for them to iron out all the wrinkles but it wasn't enough. We've eaten at the original location and the Scottsdale location and while not as good as they should be, worth the visit. Downtown Gilbert is opening a new restaurant every month now it seems and just the law of averages says someone won't make it. Unless Lolos snaps out of it they might end up being the first casualty. Tho you'd never know it by the ample crowd on a Wednesday early evening. Service, though not that great, was about 35 minutes from seating to eating. Doable. But Lolos has lost it's soul. I stopped going to places like Popeyes years ago in an effort to support local restaurants but they sure made a good bird. Not so with Lolos anymore unless someone grabs the rudder of this meandering ship. Bring the soul back to the soul food Larry, you remember, don't you? Not the cool to lukewarm dried - out almost tasteless clucker we forced down the other night. And the waffle... dry and also tasteless, served with some gloppy, syrup looking liquid that rounded out our last meal at Lolos. A shame really. Larry if you can hear me and the many who have criticized what's going on at your Gilbert Rd. location, do some serious soul searching and put the soul back in the soul food.