My best experience in the many times I've been to this Nordstrom was recently with the ladies at the purse counter.
Typically I feel like most people who works retail in Scottsdale feels like they're entitled to be dickheads. These women proved me wrong-- in just a matter of minutes, I felt they were honestly helping me find the right bag for me, not up selling, and even encouraged me to order the one I wanted versus caving for one I wasn't quite sold on. They made personalized conversation and seemed genuinely happy to help. Wish I could say the same for everyone else I see at Nordstrom.