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  • Located in the Kingsway neighbourbood, I'd heard about this place from a friend and wanted to try it out. We arrived on Sunday for brunch and as expected there was a full house with a bit of a line up. When a place is this packed you know that what's in store is gonna be good. After a very short wait our trio was seated and handed menus. Then 30 seconds after being handed the menu our server barked at us "if we were ready to order." Did I pass out? Did I miss the customary 5 minute menu review period? Am I on drugs? No. Our server was on high alert and had decided to throw social norms and common courtesy to the wind today, and our table would suffer for it. We asked her to give us 2 minutes and that was the last we saw of her for nearly 15 minutes! When we were finally able to flag her, she continued her rushed approach to service, barely acknowledging our inquiries or order, just pushing us through the process as opposed to letting us enjoy our brunch experience. I won't harp on the service much longer but let's just say we received more of the same over the course of our brunch, to the point where we weren't even asked if we wanted more coffee, just poured a full cup as she walked by. When our food finally arrived she handed all plates to the wrong people and just kept saying "Toast? Toast?Toast?" Faster and more intense before any of us could respond... I felt stressed out! To the restaurants credit their food performed MUCH better than their gruff impersonal server. I had the Smoked Salmon Eggs Benny which was light and delightful! Great hollandaise, AMAZING hashed brown potatoes and perfectly cooked eggs. I was thrilled with the meal portion. Had it not been for the service I would have comfortably awarded this place a 5 star, however, service is part of the experience of dining out, and even a smile or forced small talk might have earned them extra marks. Note to management, make sure your team is as lovely as your food. I'll be back to re-evaluate at some point, hopefully their food stays the same and the service improves! Eatcrest Out!
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