Just what this area needed.
It's funny reading these posts how horrible customer service is and how long it took to get checked in. If your worried about customer service get your own gym at home. If there is nobody there to check me in I just walk by and at the end of my workout I check in. People want a red carpet laid out for them everywhere they go.
I go to the gym just about every day, and at different times. The evenings are a bit busy but as long as you are flexible with your exercises you will have no problem getting a good workout. Mornings are the best if you can make it. It's like a playhouse to me, I run from one machine to another like a fat kid in a candy store.
The only issue I do have is people on their damn cellphones. If your listening to music great, but if you go to the gym and spend 25 out of 30 minutes on your stupid phone, do me a favor and stop wasting my time and your time. STOP IT!
Overall I'm basing my review on the gym, not the people I happen to encounter. It's ok for some people to have bad days also, so stop using yelp to vent your one bad experience.