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  • I tolerate the service here when Im really hungry but there are instances, like tonight, where the service simply isnt worth the warm food. First of all, there never seems to be a standard of where to order food - sometimes it's at the counter, and sometimes at the register. Tonight, it happened to be at the register though, like most times, there was no indication. After having waited to be served for 5 minutes, was directed by the cook to order at the register which, at the time, was unmanned. There was a younger girl stocking shelves and another older woman just talking to her, but taking no real interest in the fact that there was a customer. I walked over to the side she was closest to and waited a few minutes before they decided it was a good time to stop their conversation long enough to tell me to walk over to the other register. This could have stopped here. Instead, as Im walking over, she takes someone else in front of me! Was clearly annoyed and her colleague noticed and offered to take me, but at this point it was too little too late. It should NEVER have taken 11 minutes to take an order at 930 at night, when there are so few people!! When I brought it to her attention, all she can tell me is "he was here first" (which, YES, he was at the other register first because he'd heard her tell me so) and then has the BALLS to tell me "I was just trying to help you"... WHAT?! HELP ME?! Ive just been waiting ELEVEN MINUTES just to PLACE AN ORDER! I didnt want to give them my business anymore, so I walked away, too tired and annoyed to be hungry. If you have the time to waste, and a lot of tolerance for bad customer service - go for it. Otherwise, do yourselves a favor and find somewhere else to eat.
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