Let me just start by saying that when it comes to coffee I like great coffee, fresh, and simple. I generally brew my own in a french press and grind beans that I buy from roasters and drink it hot and black. So most coffee shops aren't usually my cup of tea... err coffee?
But this time I am comparing it to the giant. Assume that massive chain from Seattle is a 3 star. I'd consider this place to be a 4. If I want a blended coffee, this has to be one of the better options in the valley. Their blended options have 2 shots and more of a coffee punch than I've had in other places.
Also walking up to the counter, the service was reasonably fast even though they were swamped and the staff was friendly. If you're on the go or want something cold and caffeinated, this is probably the place I'd recommend.