I called to get an estimate on my car and was able to get in on the day. The person that answered the phone was very nice and upbeat. Everyone was very nice and pleasant. The staff was friendly. The owner's father was great. He came out and greeted my daughter and I. He was a joy to talk to. It was nice to be in a place that made you feel relaxed. From the moment I walked through the door was a pleasant experience. Sitting on the comfy could helped to take the load off. I was exhausted from going to multiple locations for an estimate. I was NEVER pressured to get work done. The mechanic was very up front about my problem. He even took me in the back to see and explain what my car problems were. Trust me I am not a mechanic, but I was confident with his recommendations. This is a place I will take my car to again. Although it's a business, they treat you like friends.