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  • Don't let the white table linens, paneled walls and comfortable booths fool you. Maggiano's is just another chain restaurant with completely disinterested staff. Last weekend, in high spirits and in the midst of a shopping excursion, we stopped off here for a relaxed lunch. The hostess met us with great energy, but unfortunately her charm did not pass on to the servers. Our waitress took an eternity to greet us and take our drink orders. We ordered a cosmopolitan, a sidecar and a vodka gimlet, all served "up." Only the cosmo came in a martini glass - the others were served on the rocks. We politely informed our waitress that we ordered our drinks "up" and she, being all of 18, tried to correct *us* that "those are 'up.'" No, these are "on the rocks." We chalked this up to fighting a battle of wits with an unarmed opponent and moved on to food orders. My good mood was now also on the rocks rather than up. When ordering, we asked to start with a salad before our entrees. Apparently that translated into "bring us salads, then bring the entree out right after." The food was mixed. My butternut squash ravioli were so hot they burned my mouth, and didn't have any flavor when they were cool enough to eat. The Rigatoni "D" and Chicken Francese that my companions ordered were better. Our waitress, of course, disappeared after delivering the salad and didn't check back until bringing the bill. For my money, I can't see myself going back.
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