I go here every so often as I live just down the road. A couple things stick out in my mind that could be done better. I go for drinks, though, so can't speak of table service or food at all
1. Their margaritas (and other drinks) are served out of large plastic jugs, premixed. This could be okay for table service, but is off putting for someone getting served next to the bar or within eyeshot
2. The bartender we have had more than once has been rude every time I've gotten served by him
Good atmosphere, though, and a nice spicy michelada, something you can't find many places in Cleveland. Even with the issues this place is better for a drink than most of the surrounding bars/restaurants