I guess my husband has a bit of a hard head despite my previous feelings on the company. My husband went back to this company for yet another cleaning.
He recently was gifted a car from his job. The car was a total mess and needed more than just a cleaning job. There were spills, dirty loose change all over the car, various unknown substances on the dash board and under the seats, etc. You get the picture. Hubby paid for a basic wash and undercarriage of the car. I guess Dan, the manager remembered us from the previous incident because he took first hand to making sure my husband's car was clean to above expectations. They went above and beyond to make sure not only my husband but myself would be happy in the end. Dan threw in many additional services to clean my husband's car: like free floor cleaning, throwing in free mats, and even cleaning the far back of the car. My husband left with one car and came back with a different one in my opinion. I guess a company does have a way with redeeming themselves because Dan made sure to prove just that! Hubby walked out with about a $100 cleaning job for $35. Well done Dan!