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  • My experience with this company was less than satisfactory and the marks left on my dog's neck was uncalled for. Got my dog back May 26th, picture below was taken July 4th -time stamped. Unfortunately, did not take a picture the day I got him back, didn't realize I needed proof. First trainer- Sheridan Rabes. Second trainer-Alexander Sands. Third trainer- Anton Yablonsky. Owner- Lorenzo. Experience:First trainer moved out of state without notifying me. Second trainer cancelled first appointment shortly before it was going to happen and rescheduled multiple others. Did not use a neck protector, got my dog back with multiple scabs, raw skin, and missing fur (fur still has not grown back fully months after). I felt the third trainer was not listening to me because I was repeating myself multiple times and kept being offered group sessions instead of home sessions where my dog's history of attacks/fights happened. I was accused of cancelling several sessions and attending different amounts of sessions that did not actually occur. I feel this whole experience has changed my view point on 5star reviews. I now feel I have to communicate with people only in writing and feel a need to verify what i am being told-due to a lot of he said, she said. Due to trying to stay positive i only wrote down good things as comments in my initial sessions (which i encountered being informed to trust the training method and do as they say, though we did not do sessions with my dog in the scenarios in which mine had attacked the other dog.) and I vocalized my concerns/complaints. I was not given the opportunity to write any comments for any of the follow up group sessions they offered. I felt thrown off when I found out other clients were told the group sessions were free for clients but I felt treated as if the sessions were an additional cost they waived. My dog went a month without interacting with the dog he previously attacked and attacked after I got him back. Throughout my encounters with this company, I felt like they would say one thing and do something else. Such as saying they use neck protectors and then not use one. I was informed that my dog's breed played a factor with what happened but found out my dog isn't even the breed he was being called. Cost I paid $2500. Not including training tools.
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